Delivery & Privacy Policy

Please refer to our terms an conditions of sale for our delivery policy information

1. Introduction

The Website Owner, including subsidiaries and affiliates ("Website" or "Website Owner" or "we" or "us" or "our") provides the information contained on this website or any of the pages comprising the website ("website") to visitors ("visitors") (cumulatively referred to as "you" or "your" hereinafter) subject to the terms and conditions set out in these website terms and conditions, the privacy policy and any other relevant terms and conditions, policies and notices which may be applicable to a specific section or module of this website.

Fittings Direct is committed to the online privacy of all its users and this Privacy Policy is designed to provide users of our website with a clear understanding of our data processing practices. By accessing or using any part of our website you agree to be bound by the terms of this Privacy Policy. This Privacy Policy should be read in conjunction with our Terms and Conditions of Use for this site.

2. Information Collection and Use

Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested.

You can access this website and browse certain areas without disclosing personal information to us. We will only collect personal information about you during your use of our website to fulfil your online request(s) to us, to purchase our products, to receive news, special offers, price guides, to have our Accounts/customer service Department contact you, or by way of your emailing us with your comments and suggestions. The elements of personal data that we may collect include:

Name
Address
Email address
Phone number

We DONT Collect:

Credit/Debit Card Information

The Way We Use Information:

We use the information you provide about yourself when placing an order or setting up an account only to complete that order and offer you pricing and special offers form time to time. We do not share this information with outside parties except to the extent necessary to complete that order.

We use the information you provide about someone else when placing an order only to ship the product and to confirm delivery. We do not share this information with outside parties except to the extent necessary to complete that order.

We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.

You can register with our website if you would like to receive our catalogue as well as updates on our new products and services. Information you submit on our website will not be used for this purpose unless you fill out the registration form.

We will never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.

Data Disclosure

We will not sell, distribute or lease your personal information to third parties except with your permission or as required by law (for example by a search warrant, subpoena or other legal process).

Fittings direct may in future use a data services company to analyse data on our behalf, so that we can provide you with more targeted and bespoke communications. We will only use such companies if they are registered under the Data Protection Act 1998 and provided that their procedures for ensuring the privacy of your personal information are at least as rigorous as our own.

User access

You are entitled to ask us at any time for a copy of the information we hold on you and you may correct it if you wish (we may charge a small fee not exceeding €15.00). Such requests should be made in writing or via e-mail to us at the provided address. If at any time you want to withdraw your consent to our use of your personal information, please write/e-mail to us at the provided address. You can correct factual errors in your personally identifiable information by sending us a request that credibly shows error.

Data Security

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

Children's Privacy:

Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our website from those we actually know are under 13, and no part of our website is structured to attract anyone under 13.